We hear amazing heartwarming stories daily about ordinary people coming to the aid of others during that horrific week in October. It’s interesting that we continue to be surprised at their selfless acts during emergencies but it never fails to reinforce faith in the human race.
My family’s experience involves the Atlas Peak fire and those people dedicated to the safety and care of others on a daily basis. Those with parents or friends in elderly situations throughout Napa would surely like to hear of their performance during that frightening week. We hope that all senior facilities would react as quickly as Brookdale.
Our dedicated executor director, Laura Bourret, with devoted staff worked as a unit for long hours and days for our safety and well-being. Laura’s quick and decisive steps were the probable reason it did not become necessary to evacuate Brookdale. Her calm, professional direction surely averted panic and could have prevented possible casualties from heart attacks and hypertension.
With deepest gratitude, we recognized these special friends at our November Resident Council Meeting. Along with Brookdale’s Certificate of Recognition, we presented Laura with a vase of beautiful long-stemmed roses and applauded her leadership during this crisis. Laura is a lovely, totally caring person. She and staff not only met our emergency safety needs, but all our needs were lovingly and promptly met by this outstanding troupe of caregivers. We were served our favorite menus throughout that long week and enjoyed the distraction of talented entertainment.